How to Update Zoom on Lenovo Laptop

Zoom is a popular video communication platform used by millions of people worldwide. However, some users have reported that Zoom keeps crashing on their Windows 11 computer, which can be frustrating and inconvenient. In this article, we will explain the reasons why Zoom crashes, point out the possibilities, and provide step-by-step solutions to help you troubleshoot and fix the issue.

Solution 1: Force Stop Zoom App and Reopen It

The first solution is to force stop the Zoom app and reopen it. Sometimes, a simple restart can resolve minor glitches that cause app crashes. To do this:

* Press Shift + CTRL + Esc keys at the same time to open Task Manager.

* Look for Zoom Meetings in the list and right-click on it.

* Click End Task to force quit the app.

* Launch Zoom again to see if the problem is fixed.

Solution 2: Restart Your Computer

Another way to fix minor app and system glitches is to restart your computer. This can release RAM and CPU resources that your apps have been using, which may resolve the issue:

* Right-click on the Windows key and select Shut down or sign out.

* Hover over Shut down or sign out and click Restart.

* Wait until your Windows 11 finishes the reboot and then launch Zoom again to see if the problem is fixed.

Solution 3: Update Your Camera Driver

If your camera drivers are outdated, it might be the reason why Zoom keeps crashing on your computer. To update your camera driver:

* Press the Windows key + R to open Run.

* Type in 'devmgmt.msc' and click OK to open Device Manager.

* Expand Cameras by double-clicking on it.

* Right-click on the camera attached to your computer and select Update driver.

* Click 'Search automatically for drivers' and allow your computer to update the driver for your camera.

Solution 4: Rollback Your Camera Driver (If Necessary)

If updating your camera driver does not resolve the issue, you may need to rollback the driver. This can be done by:

* Right-click on the camera attached to your computer and select Update driver.

* Click 'Roll back driver' if available.

Solution 5: Check for Updates

Finally, it is essential to check for updates to ensure that your Zoom app is up-to-date. You can do this by launching Zoom and checking for updates in the settings menu.

By following these steps, you should be able to troubleshoot and fix the issue of Zoom crashing on your Windows 11 Lenovo laptop. Remember to always update your camera driver and restart your computer regularly to prevent minor glitches from occurring.

How to update zoom on lenovo laptop